News

Spare parts service

September 18, 2018
Promove assistenza clienti

The secret of the best spare parts service is a fast delivery

If you run a business you should know that periods of inactivity can affect the productivity, especially in the construction field, where even a few minutes of machine downtime can be a loss of money.

We care

This is why every company that makes machines and tools for construction must offer a spare parts service that lives up to the highest standards. Efficiency in this service is represented by the speed in which we can solve the customer’s issue.

All parts available

A result that is achieved only by having all the spare parts always in stock, from the smallest to the most important ones in the warehouse: everything must always be immediately available, eliminating waiting times for ordering and receiving the part that could stop a machine for days.

Time is an asset

Promove’s commitment to minimize the need to turn to the Spare Parts Service has been realized by creating a line of products with high reliability, assembled with the best materials on the market and with very low cost of maintenance, thanks also to the special heat treatment process through which every single component is subjected. In order to further increase reliability, we have designed the Promove Maintenance Program, which aims to extend the average life of the machines, defining the deadlines for the interventions to be carried out at the end of the day, week and month.

By following the scheduled maintenance, you can use the Promove Warranty Extension for up to 36 months free of charge.

However,any time it is necessary to contact the Promove assistance and spare parts service, you will not find intermediaries: the telephone number of the company is immediately able to provide the necessary information and, the access to the useful data is also guaranteed through a direct contact with Promove technicians

+39 080 3387054

always active, as well as on all instant messaging platforms, through which you can send photos, videos and other multimedia material to immediately explain the need and get a faster and more effective response.

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